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    Certified Medical Administrative Assistant

    Includes CMAA and CBCS Certification Exams, Medical Billing and Coding Career Track
    42 Students Enrolled Occupation: Medical Administrative Assistant
    42 Students Enrolled Occupation: Medical Administrative Assistant

    Additional information

    Hours: 650
    Duration: 12 months

    Language: English
    Level: Beginner

    Data sheet

    Certification included

    To request more information, you can contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times.

    Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact form, or toll free at 1-855-201-6910.

    No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today.

    Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more.

    No, you can take the online courses from anywhere in the world.

    We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends.

    Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential.

    Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program.

    Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes.

    If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at helpdesk@worldeducation.net.

    We strive to provide a fully online experience for students however some of our training courses include physical materials or equipment. Courses that have materials shipped directly to students will be shipped within 7 business days of registration. Some training courses have material for different sections and these courses may require multiple shipments as you completed stages of your course.

    Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at helpdesk@worldeducation.net.

    Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion.

    Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services.

    Program Description

    This assessment-rich course is designed for any professional in the healthcare industry who wants to train and become a certified medical administrative assistant or a billing and coding specialist. Thus, the course features a variety of assessment material, such as quizzes and exams, to help you retain as much knowledge as possible in this course. A certified medical administrative assistant performs a lot of different tasks. Thus, you will require a comprehensive education to be successful in this profession. Therefore, in this course, you’ll learn • Basic medical law, medical ethics, and interpersonal skills • Medical terminology • How to manage medical records • Insurance billing and coding • How to use the hcpcs, cpt, and icd-10-cm manuals for identifying correct codes • How to complete insurance forms, trace delinquent claims, and appeal denied claims Once you complete this course and acquire certification, you can expect to work in hospitals, doctor’s clinics and offices, outpatient settings, and other healthcare providers. There are numerous employment opportunities in this line of work, and this course will help secure them. This course also incorporates interactive elements such as activities, flashcards, and games for a more engaging learning experience for its students.

    Learning Objectives

    Upon completion of this course, students will know: • History and background of the medical assisting profession • Interpersonal skills, medical ethics, and basic medical law • Telephone techniques and skills for scheduling appointments • Medical terminology • Basics of insurance billing and coding • Medical records management and management of practice finances • The organization and use of the ICD-10-CM, CPT, and HCPCS manuals to identify correct codes • Detailed review and practice using the alphabetic index and tabular list of the ICD-10-CM • Detailed review and practice coding examples from the CPT • Basic claims processes for insurance and 3rd-party reimbursements • Completing common insurance forms, tracing delinquent claims, and appealing denied claims

    Courses Included

    • Healthcare Fundamentals
    • Communication in Healthcare
    • Medical Documentation and Record-Keeping: HIPAA
    • Medical Terminology: A Short Course
    • Introduction to Anatomy & Physiology
    • Medical Billing
    • ICD-10 Coding
    • Medical Coding: Current Procedural Terminology (CPT)
    • Evaluation and Management Coding
    • Medical Coding: Diagnostic and Procedural
    • Microsoft Office 365-Training Bundle Suite 2019
    • Professionalism and Ethics
    • Legal Healthcare
    • Administrative Assisting
    • Patient Management


    Healthcare Fundamentals • The History • Healthcare Etiquette • Professional Situations and Applications Communication in Healthcare • Healthcare Teams • Team Success • Champions Medical Documentation and Record-Keeping: HIPAA • Use and Disclosure • Real Life Scenarios • HIPAA Laws, Policies, and Requirements Medical Terminology • Word Structure • Organization of the Body • Diagnostics and Radiology Introduction to Anatomy and Physiology • Basics • Musculoskeletal System • Integumentary System • Digestive System • Urinary System Billing and Reimbursement • Health Insurance Basics • Billing and Reimbursement • Accounts, Collections, and Banking ICD-10 Coding • ICD-10-CM Structure • General Guidelines • Chapter Guidelines Part I • Chapter Guidelines Part II • Practice Scenarios Medical Coding: CPT • Introduction to CPT • Modifiers and Surgical Guidelines • Anesthesia • Body Systems • Medicine • Category II and III Codes • HCPCS Level II Evaluation and Management Coding • E&M Office and Other Outpatient Setting • Contents of E&M • E&M Part I • E&M Part II Medical Coding: Diagnostic and Procedural • Diagnostic Coding Essentials • Procedural Coding Essentials Microsoft Office 365 • Office 365 • Word • Excel • PowerPoint • Outlook Professionalism and Ethics • Professionalism in Healthcare • The Professional Assistant and Healthcare Team • Healthcare Ethics Legal Healthcare • Legal Basics • Legal Principles • Healthcare Laws Administrative Assisting • Telephone Techniques • Technology and Written Communication • Scheduling Appointments and Patient Processing • Health Records • Daily Operations and Safety • Principles of Pharmacology Patient Management • Therapeutic Communication • Patient Coaching • Patient Accounts and Practice Management • Advanced Roles in Administration • Medical Emergencies



    There are no specific prerequisites for this course.


    • Kinn's the Administrative Medical Assistant
    • Elsevier Adaptive Learning for Medical Terminology: A Short Course
    • ICD-10-CM The Complete Official Code Book
    • Current Procedural Terminology (CPT) Professional Edition
    • Medical Terminology: A Short Course

    Technical Requirements

    All required reference materials are provided with this program. Technical requirements: Internet Connection • Broadband or High-Speed (DSL, Cable, Wireless) Hardware Requirements • Processor - 2GHz Processor or Higher • Memory - 1 GB RAM Minimum Recommended Software Requirements • Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher • Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) • Internet Browsers - Google Chrome is highly recommended • Cookies MUST be enabled • Pop-ups MUST be allowed (Pop-up Blocker disabled) • Adobe PDF Reader


    Students who complete this program will be prepared to sit for the the National Healthcareer Association's (NHA) Certified Medical Administrative Assistant (CMAA) and Certified Billing and Coding Specialist (CBCS) exams. This program includes vouchers for both certification exams. Note: After completing this program students will be prepared to sit for any of the billing and coding certification exam. **Some certification exams have additional requirements** Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.


    • 100% Online, Self-Paced • Open Enrollment • Admissions and Student Support • Multimedia Rich and Interactive Content • Industry Certification Exam, when applicable • Hands-on Opportunity Upon Completion

    Career Services

    Students that successfully complete our career training are given a full years access to our modern day career services. With our career services, students are provided a multitude of career development tools to help launch their career quickly and successfully. These tools include:

    • Certification Exam Voucher and Registration Assistance (If Applicable)
    • Resume Building Assistance
    • Externship or Shadowing Placement
    • Career Coaching
    • Employer Skills Matching
    • And More!

    We are dedicated to serving our students on their unique career development journey. Whether you are transitioning to a new career, entering the workforce for the first time, or an experienced professional looking to climb the corporate ladder, our career services team can provide you with professional development tools applicable for any stage of your career.

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